The Key West Butterfly and Nature Conservatory
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Shipping Information

Our Guarantee | Butterfly Art Display Cases | About Butterfly Art
Care Instructions | FAQ's | Shipping Info | How to Order
Small Butterflies | Large Butterflies | Premium Butterflies

 

  • All items are carefully wrapped and shipped fully insured via UPS.
  • UPS does not ship to P.O. boxes. Please call us for shipping rates via the United States Postal Service.
  • Express shipping methods are available. Please call us for rates.
  • International shipping is available. Please call us for rates.
  • A shipping discount will be applied when more than one item is shipped to a single shipping address. Your online invoice will not reflect the discount, but the discount will be applied when we process your order. Please call our toll free customer service number (305) 296-2988 (M-F, 9AM-5:30PM EST) for more information.
  • Please allow 2-4 weeks production time for butterfly art displays (for larger displays please allow 6-8 weeks production time) in addition to the shipping time to your destination.
  • Please contact us immediately on receipt of your package if there is any shipping damage to your butterfly art. We will promptly notify UPS of the problem to insure that your claim will be processed.
  • Our toll free customer service number is (305) 296-2988. We are open M-F, 9AM-5:30PM EST.
  • All damage claims must be returned to us within 10 days of delivery in the original shipping box. We will not be held liable for art that is damaged in transit due to improper packaging by the customer.

 

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The Key West Butterfly & Nature Conservatory | 1316 Duval Street | Key West, FL 33040
(305) 296-2988 | info@keywestbutterfly.com

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